Mastering International Conference Calls in English

Corso di formazione

Corsi di formazione 2023: online o in presenza

10-11 gen 13-14 feb 26-27 mar
9-10 apr 15-16 mag 11-12 giu
23-24 lug 6-7 ago 24-25 set
8-9 ott 20-21 nov 5-6 dic

Materiali didattici, videocorso e corso onlineSe non riesci a partecipare al corso in aula, puoi avere i materiali didattici, il videocorso o partecipare al corso online.


Over 55% of our communication is nonverbal body language. When we engage in conference calls, however, we have only our ears and voices to help us to understand and to make ourselves understood. Consider when a language barrier and a range of accents are added to the mix.

This situation can create difficulties for non-native speakers, which can lead to miscommunication and wasted time. This interactive ‘learn by doing’ training has been specifically designed to help overcome these difficulties and allow you to take control of the situation. You will be provided with the skills to face your next international conference call with confidence.


  • This course equips non-native speakers with the necessary skills to improve their performance on international conference calls and enable effective communication.


  • Practising ‘Active’ listening
  • Managing an effective conference call step by step
  • Introducing and managing participants
  • Conference call Etiquette
  • Understanding native speaker accents
  • Idiomatic expressions used in conference calls
  • Strategies to deal with technical problems
  • Effective note-taking
  • Asking for clarification
  • Wrap up and follow up
  • Action plan

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